Privacy Policy

Last updated: November 2, 2026

DSTORE11 is responsible for the personal information we collect through this website and our direct customer-support communications. Our contact details are below.

Information we collect

We may collect your name, email, phone number, account details, delivery or billing address, cart contents, order information, and messages you send us. Our website and hosting services may also record technical information such as IP addresses, browser details, requested pages and error logs.

How we use information

We use information to operate customer accounts and the cart, answer questions, review product and delivery requests, support agreed purchases and returns, prevent misuse and meet legal obligations. We do not sell your personal information or use your inquiry as automatic permission for marketing. Marketing messages require an applicable legal basis and an opt-out.

Accounts, cookies and the cart

WordPress and WooCommerce use cookies to support sign-in, account security, cart contents and checkout sessions. Passwords are stored using the platform’s password-protection mechanisms; do not send us your password. Your browser settings let you control cookies, although essential account and cart features may stop working if you block them.

Payments and service providers

Online payments are not yet connected. Do not email card numbers or other sensitive payment information. When a payment provider is introduced, the checkout will identify that service and its relevant information practices. Hosting, store software, email and, where needed for an agreed shipment, fulfillment providers may process information needed to provide their services. We do not claim that an installed integration is active or receiving customer information merely because it is installed.

Retention and security

We retain information for the service or legal purpose for which it is needed, including account operation, transaction records, support, returns and fraud prevention. We use reasonable technical and organizational safeguards. No website or transmission method can guarantee complete security.

Your choices and requests

You may contact us to request access to, correction of or deletion of personal information, subject to identity checks and applicable legal or recordkeeping requirements. You can unsubscribe from marketing using the instructions in the message. Contact us if you want help with account information or privacy choices.

Children, external links and changes

This store is intended for adult shoppers and is not directed at children under 13. Contact us if you believe a child has provided personal information. External websites have their own privacy practices. We may update this policy as our services change; the date above identifies the latest version.